This Cookie Policy provides information regarding cookies and other similar tracking technologies that may be used in the course of our activities, when you interact with the sites www.ticketone.it and sport.ticketone.it owned by TicketOne S.p.A (hereinafter referred to as "the Websites"), with head office in Milan, Via Fabio Filzi, 29 (hereinafter referred to as "TicketOne") and managed by the same.

This Cookie Policy also applies in case of access to the e-commerce platform of the Websites through the websites of our Partners, so called "Partnershop". It does not apply to third party websites that may be consulted by the user through links.

What Are cookies And What Are They Used For?

Cookies are small text files that websites visited by users send to their terminals, where they are stored before being transmitted back to the same websites on their next visit.

Cookies are distinguished as follows:

- depending on who installs them on the user’s terminal, whether it is the owner of the website the user is visiting (so-called “first party cookie”) or a different website, which installs cookies through the first website (so-called “third party cookie”);

- based on its duration, in persistent cookies, i.e. that remain stored, even after the browser is closed and until a set deadline, on the user's device and in session cookies, which are not stored permanently, but are automatically deleted each time the browser is closed;

- based on the purpose of each cookie: some cookies are necessary for the proper functioning of the Websites (so-called "technical cookies" or "strictly necessary cookies"); others are provided for the purpose of processing statistical information on the websites usage and its operation in order to measure its performance and thus improve usability, as well as to recognize you each time you visit the Websites, showing you, based on that, personalized content and remind products left in the cart (so-called "Analytics and functional cookies"); other cookies allow the website that has installed them to monitor the user's browsing, also for the purpose of sending advertising or offering services in line with the preferences expressed by the user while browsing the web and/or to assess the usefulness of advertising campaigns and content presented to the user (so-called “Profiling cookies” or "Targeting cookies") finally,other cookies allow the user to take advantage of multimedia contents linked, for example, to the location of the event venue as well as to videos and images related to the artist or event provided by third party and incorporated on the TicketOne website, in order to allow the consumer a better navigation (so-called "External multimedia cookies").

On the TicketOne’s Websites the above mentioned first and third party cookies are installed for the purposes specified in the categories described below.

Acceptance and Management of cookies

Strictly necessary cookies

Pursuant to Directive 2009/136/EC, implemented by Legislative Decree no. 69 of 28 May 2012, cookies that are essential for the use of a website may be used even without the user's consent, as they are necessary for the proper functioning of the Website or the services enabled or requested by the user. For this reason, these cookies are always active and cannot be deactivated by the user. In the event of removal of this type of cookie through the browser settings, the navigation on the Website may not be possible, in whole or in part.

Analysis and functional cookie, targeting cookie and external multimedia cookie

The user may consent to the use of both of these categories of cookies and similar tracking technologies by clicking on the "Accept all cookies" button in the banner displayed when the user first accesses the Site. Alternatively, the user may express his or her preferences, granting or denying consent to the installation of all or only some categories of cookies, by accessing the Cookie Preference Center from the "Customize Cookies" button on the banner.

TicketOne participates in the IAB Europe Transparency & Consent Framework (TCF) version 2.2 and complies with its specifications and guidelines. Users can express their preferences regarding advertising services at any time by accessing the tracking settings panel directly from the cookie policy or via the appropriate link on this Website.

The user may also, subsequently, modify his or her preferences at any time by accessing the Cookie Preference Center through the "Cookie Settings" button in the footer of all the pages of the Websites.

In order to express one's preferences with regard to the categories of cookies, through the Cookie Preference Center, the following can be used

- the "On/Off" button present in correspondence with the individual categories of cookies described, to manage one's preferences at category level. To make the choices effective, it will be necessary to click on the "Save Settings and Close" button.

- the general "Accept all cookies" button to accept all categories of cookies.

For more information on how to change your preferences, or to change your preferences directly at any time, we invite you to access the Cookie Preferences Center through the "Cookie Settings" button in the footer of the pages of the Websites.

Following the expression of consent, the duration of treatment may be a few minutes, hours, days, depending on what is established by the provider of the individual cookie in accordance with the law.

In any case, the user can deny consent to cookies through the browser settings, as described here.

In addition to and in order to better clarify what said above, TicketOne, as the data controller, specifies the following regarding the data collected by the cookies installed directly through the Website:

• the data are collected only for the purposes indicated in the Cookie Preferences Centre, in relation to each category, and are processed electronically;

• data collected may be communicated to subjects acting as data processors on behalf of TicketOne or persons in charge of processing and/or as joint controllers, for purposes related to those described in the Cookie Preference Center. Thi salso includes the possibility of processing data outside the EEA/EU. With regard to these data, the user may exercise the rights referred to in Articles 15-22 of the GDPR, as indicated in the TicketOne’s Privacy Policy accessible through the "Privacy" link on the footer of the Website.

Finally, with reference to third party cookies, please note that the purposes of these cookies, the logic behind their processing and the management of user preferences with respect to the cookies themselves are not determined and / or verified by TicketOne but by the third party which supplies them, as a supplier and data controller.

We do not control the placement of these cookies and encourage you to visit the third party's website or mobile app for more information about these cookies or how to opt out. However, regardless of whether TicketOne believes that you have validly given your consent to the installation of cookies, including those of third parties, TicketOne will provide support to you if you request it this link.

The main suppliers of cookies installed on the websites are summarized at the following link. By clicking on the link next to each Supplier, you will be redirected to their Privacy Policy:

Notwithstanding the above, the user can also make use of the information provided by the main services that provide useful information relating to most of the advertising tools.

We recommend to use these resources in addition to the information provided above.

MAIN SERVICES

EDAA (UE)

Network Advertising Initiative (USA)

Digital Advertising Alliance (USA)

DAAC (Canada) 

It is possible that this Cookie Policy may change over time.

We invite you, therefore, to periodically consult this page.

Last modified: 01/12/2026